Privacy Policy

Version 2026-08-07 — effective August 7, 2026

1. Overview #

Gated Sitting (https://gatedsitting.com) is a private neighborhood babysitting coordination service. This Privacy Policy explains what information we collect, how we use it, and the choices you have. We collect only information needed to operate household scheduling, invitations, communications, and memberships. We do not sell personal information.

2. Information we collect #

Account information: your name, email address, and a salted hash of your password (never the password itself).
Household and booking information: the household you belong to, babysitting nights, sign-ups and confirmations, and messages sent through the service.
Mobile information: if you choose to receive text messages — your mobile phone number, your SMS opt-in status with the time and IP address of each opt-in or opt-out, and a log of messages sent and received.
Payment information: membership payments are processed by our payment provider; we never store card numbers.
Technical information: IP address and browser details for sign-in security, rate limiting, and audit records.

3. How we use information #

We use personal information to run the service: operating your household’s private schedule, delivering invitations and booking notifications, confirming sitters, replying to support requests, processing membership payments, keeping the service secure, and meeting legal and audit obligations.

We share personal information only as needed to operate the service: with the service providers that deliver it on our behalf (payment processing and message delivery), with the other members of a booking you take part in (for example a sitter’s name and contact shown to the family they sit for), and when required by law.

SMS data is excluded from the sharing above and from any other sharing described in this policy: Gated Sitting does not share or sell mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

5. SMS text messaging #

If you opt in, Gated Sitting sends text messages about your bookings and account: booking notifications, sitter confirmations, service updates, and customer support replies.

What mobile data we collect and why: we collect your mobile phone number, your opt-in choice with its timestamp and IP address, and the content of messages sent and received. We use this data to deliver booking notifications, confirm sitter arrangements, reply to your support requests, and keep an auditable record of your consent.

Gated Sitting does not share or sell mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Message frequency varies based on your account and booking activity. Message and data rates may apply.

Opting out: reply STOP to any message to stop receiving texts, or turn off text messages at any time in your profile settings in the app. Reply HELP to any message, or contact customer support at 903-466-2946, for help.

Data deletion: to request deletion of your mobile number and other personal data, use the privacy request flow in the app at https://gatedsitting.com/?privacy=1 (sign in, open "Privacy & your data", and submit a deletion request).

6. Your choices and privacy requests #

You can export your data or request deletion of your account at any time from the privacy request flow in the app (https://gatedsitting.com/?privacy=1). Deletion requests are reviewed for shared bookings, payments, disputes, and required retention before action, and access and deletion rights remain available even when a household’s membership has lapsed.

7. Data retention #

We keep personal information while your account is active and for as long as needed for the purposes above. Records of legal acceptance and SMS consent are retained after account deletion where required to demonstrate compliance.

8. Contact #

Questions about this policy or your data: contact customer support at 903-466-2946, or open a support ticket in the app at https://gatedsitting.com.